Frequent questions
Frequent questions
How do I know what size I should buy?
To find your correct size, please refer to our size chart available on each product page. If you are between two sizes, we recommend choosing the larger one for greater comfort. Remember that comfort is key to feeling safe and protected during your period.
What materials do you use in your products?
At Noir, we are proud to use sustainable and eco-friendly materials. Our menstrual panties are made of organic cotton and other environmentally friendly materials. We make sure every product is safe, comfortable and planet-friendly.
How should I care for my menstrual panties?
To prolong the life of your menstrual underwear, follow these simple steps:
- Rinse with cold water after use.
- Hand wash or delicate cycle in the washing machine with cold water.
- Use mild detergent and avoid the use of fabric softeners.
- Let it dry outdoors, avoid using a dryer.
How long do period panties last?
With proper care, our period underwear can last 2-3 years. Durability depends on the use and care given to them. Be sure to follow the care instructions to keep them in optimal condition.
Are menstrual Noir safe for daily use?
Yes, our menstrual clothes are designed to be safe and comfortable for everyday use. The materials used are hypoallergenic and breathable, offering protection and comfort throughout the day.
Can I wear menstrual panties overnight?
Of course, our menstrual panties are designed to offer protection 24 hours a day. They are an excellent option to wear during the night, providing you with security and comfort while you sleep.
How many Noir do I need?
The number of menstrual panties you need depends on the intensity of your flow and the frequency of washing. We recommend having at least 3-5 panties to ensure you have enough during your menstrual cycle.
Do you offer international shipping?
Yes, we ship internationally. You can check shipping costs and times when making your purchase. We work to bring our products to all parts of the world and make every menstruating person have access to them.
How can I become a Noir distributor?
We are constantly looking for new distributors passionate about sustainability and menstrual well-being. If you are interested in becoming part of our distributor network, please contact us at COMING SOON for more information.
Can I exchange or return my menstrual panties?
For hygiene reasons, we do not accept returns of used menstrual panties. However, if you have any problems with your order, please contact us at COMING SOON and we will do our best to help you.
What payment methods do you accept?
We accept several payment methods for your convenience, including credit and debit cards, PayPal, and bank transfers. All payments are processed securely to ensure the protection of your information.